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Privacy Policy

Effective Date: November 13, 2025

1. Introduction

Welcome to InspectorDock (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.inspectordock.com (the “Site”), and any related services, sales, marketing, or events.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information we collect may include:

  • Name (first name, last name)
  • Email address
  • Phone number
  • Mailing address
  • Username and password
  • Profile information
  • Billing address
  • Payment card details (processed securely through our payment processor)

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.

Log and Usage Data

Our servers may automatically record information (“log data”) when you access or use the Site. This log data may include your IP address, browser type, the pages you visit on our Site, the time and date of your visit, the time spent on each page, and other statistics.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We use cookies for the following purposes:

  • Essential Cookies: These cookies are strictly necessary for the Site to function and cannot be switched off in our systems.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site.
  • Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

4. Analytics

We may use third-party analytics services, such as Google Analytics, to help us understand how our users use the Site. Google Analytics tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Site.

You can opt-out of having your activity on the Site made available to Google Analytics by installing the Google Analytics opt-out browser add-on.

For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy

5. How We Use Your Information

We use the information we collect or receive for the following purposes:

  • To provide, operate, and maintain our Site
  • To improve, personalize, and expand our Site
  • To understand and analyze how you use our Site
  • To develop new products, services, features, and functionality
  • To communicate with you for customer service, updates, and marketing purposes
  • To create and manage your account
  • To send you account-related communications
  • To process your transactions and manage your orders
  • To send you invoices and payment confirmations
  • To find and prevent fraud
  • For compliance with legal obligations

6. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

7. Payment Information

We may collect payment information, including credit card numbers, billing addresses, and other financial data necessary to process your transactions. All payment data is stored and processed securely by our payment processor(s). We do not store your full credit card number on our servers.

We use industry-standard encryption to protect your payment information during transmission and maintain appropriate physical, electronic, and procedural safeguards to protect your financial data.

8. Sharing Your Information with Third Parties

We may share your information with third parties in the following situations:

  • Service Providers: Third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Affiliates: Our parent company, subsidiaries, joint venture partners, or other companies under common control.
  • Business Partners: To offer you certain products, services, or promotions.
  • With Your Consent: For any other purpose with your consent.
  • Legal Requirements: Where required by law or in response to valid requests by public authorities.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

10. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

11. GDPR Privacy Rights (European Economic Area)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). InspectorDock aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

Under the GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request correction of inaccurate information.
  • Right to Erasure: You have the right to request deletion of your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request restriction of processing your personal data.
  • Right to Object: You have the right to object to our processing of your personal data.
  • Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you.

To exercise any of these rights, please contact us at info@inspectordock.com. We will respond within 30 days.

Legal Basis for Processing (GDPR)

  • Consent: You have given consent for processing your personal data for specific purposes.
  • Performance of a Contract: Processing is necessary for the performance of a contract with you.
  • Legitimate Interests: Processing is necessary for our legitimate interests.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation.

12. CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California consumers have specific rights regarding their personal information.

Right to Know and Access

You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months, including:

  • The categories of personal information we collected about you
  • The categories of sources for the personal information
  • Our business or commercial purpose for collecting that information
  • The categories of third parties with whom we share that information
  • The specific pieces of personal information we collected about you

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

Do Not Sell My Personal Information

We do not sell your personal information as defined under the CCPA.

To exercise your rights, please contact us at info@inspectordock.com.

13. Children’s Privacy (COPPA)

Our Site is not intended for children under 13 years of age (or under 16 in the EEA). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us at info@inspectordock.com.

In compliance with the Children’s Online Privacy Protection Act (COPPA):

  • We do not knowingly collect personal information from children under 13
  • If we learn we have collected such information, we will promptly delete it
  • We encourage parents and guardians to monitor their children’s Internet usage

14. Third-Party Links

Our Site may contain links to third-party websites and services that are not owned or controlled by InspectorDock. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

15. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
 • We maintain timestamped records of all opt-in actions
 • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
 • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
 • All opt-out requests are processed immediately.

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
 • Messages will be directly related to the services you have requested
 • We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
 • Carriers are not liable for delayed or undelivered messages
 • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

16. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
 • SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
 • All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

• If required by law, legal process, or to protect our rights
 • In response to valid law enforcement requests or court orders

Business Transfers:

• In case of mergers, acquisitions, or sale of assets
 • In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date.” We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

18. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of United States, without regard to its conflict of law provisions.

19. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

InspectorDock
Website: https://www.inspectordock.com
Email: info@inspectordock.com

This Privacy Policy was last updated on November 13, 2025.